Shipping & Delivery Policy
Last Updated: December 2025
Instant Digital Delivery
PaperDock is a 100% digital SaaS platform. There are no physical products to ship. All features and services are delivered instantly online upon subscription activation.
How Delivery Works
PaperDock is a cloud-based software service that you access through your web browser. Here's what happens after you subscribe:
Immediate Account Activation
After completing payment, your account is activated instantly. You'll receive immediate access to all features included in your subscription plan.
Email Confirmation
You'll receive a confirmation email with your login credentials and a link to access your dashboard within minutes of payment completion.
Start Creating Immediately
Log in to your account and begin creating contracts, generating invoices, and sending documents for e-signature right away.
Delivery Timeframe
Account Access: Instant (within seconds of payment confirmation)
Confirmation Email: Within 1-5 minutes
Feature Availability: All features are available immediately upon login
24/7 Access: Access your account anytime from any device with internet
What You Receive
When you subscribe to PaperDock, you receive:
- Access to your personal cloud-based dashboard
- Professional contract templates (USA-compliant)
- Invoice generator with customizable themes
- Digital e-signature functionality
- Client and project management tools
- Payment tracking and reporting
- Email support and help center access
No Physical Products
Please note that PaperDock is entirely digital:
- No physical items will be shipped to you
- No tracking numbers or shipping addresses required
- No waiting for delivery or postal delays
- No shipping fees or delivery charges
Access Issues?
If you experience any issues accessing your account after payment, please:
- Check your spam/junk folder for the confirmation email
- Verify that you used the correct email address during signup
- Clear your browser cache and cookies, then try logging in again
- Contact our support team at support@paperdock.pro
Our support team typically responds within 24 hours (Monday-Friday, 9 AM - 6 PM EST).
Subscription Renewals
Your subscription automatically renews based on your billing cycle (monthly or yearly). You'll receive a reminder email 7 days before renewal. Access to your account and all features continues uninterrupted as long as your subscription remains active.
International Access
PaperDock is accessible worldwide. As a cloud-based service, you can access your account from any country with an internet connection. However, please note that our contract templates are designed specifically for USA freelancers and comply with US business standards.
Related Policies
For more information about your rights and our policies, please review:
- Refund Policy - Our 30-day money-back guarantee
- Terms of Service - Your agreement with PaperDock
- Privacy Policy - How we protect your data
Questions?
If you have any questions about our delivery process or need assistance accessing your account, please contact us at support@paperdock.pro